Data Policy - Tea Shop

Data Policy



TEA SHOP, through its website www.teashop.COM or any other domain or sub-domain linked to it and owned by East West Company Spain SL (TEA SHOP), may request the User for certain personal data.  The data provided by the User will be stored in an automated file of personal data, property of TEA SHOP, which will be processed in order to provide the services requested by the User. The User authorizes the automated processing of the personal data provided, necessary for the provision of the services agreed, and for performing market studies, creating purchase profiles in order to apply benefits, discounts and additional offers related to his customer status, arising or not from the analysis of his purchasing habits, and sending promotional communications by any media (electronic or otherwise), to those who so desire and do not state otherwise, regarding new products, services and special offers of the TEA SHOP stores/points of sale.

The personal information collected from registered users is stored in a database owned by TEA SHOP, which takes all the necessary technical, organizational and security measures to ensure the confidentiality and integrity of the information in accordance with the provisions of Constitutional Law of the General Regulation of Data Protection, and other applicable legislation.

TEA SHOP will use the data provided by the User internally to provide the User with the information he requests and to inform him of any offers and promotions that may be considered of interest to him.

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment. If you sign up to our newsletter, we may use your e-mail address to send you information about our products and services. At any stage you can ask us to stop using your obligation textual change technical change Audit Report teashop.COM/shop/en 5 2. Data protection and security personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by [explain opt-out mechanism].

Any registered User may, at any time, exercise the rights of access, rectification, cancellation and opposition with regard to his personal data provided to the TEA SHOP website, by written communication addressed to TEA SHOP East West Company Spain SL, calle Córcega 329, 7º-3ª, 08037 Barcelona (Spain); this communication may also be made by sending an email to the following address:


The person responsible is whoever decides which personal data are processed and for what purposes. Here below, you can find the contact details of the person responsible for the processing carried out:

Company name: East West Company Spain, S.L.
C/ Córcega, nº 329- 7º- 3ª
08037 Barcelona (BARCELONA)
Phone number: +34 934342660
E-mail address:
Data Protection Officer: JESUS Mª VELASCO GOMEZ
DPO contact details: East West Company Spain SL- Córcega 329, 7º-3ª 08037 Barcelona


The purpose of processing answers the question of what the data controller will use my personal data for.

To this regard, we inform you that this purpose will be as follows:

On the one hand, and regarding the data collected for the TeaCard, to be able to offer you information about our products and apply additional discounts to your frequent purchases. This is a loyalty card, so in order to be able to apply such discounts, we need to have your personal data.

On the other hand, if you have provided us with personal data during the purchase of our products, the purpose is to be able to provide you with the services requested. Specifically, to fulfil purchase orders that users can make on our website and are to be received at the place of delivery or at the corresponding address. It is in order to comply with a contractual relationship for the purchase of our products.

Finally, if you have sent us your CV via one of our recruitment processes, or speculatively because you are interested in joining our staff, the purpose of processing is to proceed in assessing your knowledge and professional experience, and therefore, to be able to evaluate the possibility of offering you a job.


In the case of data provided within the framework of requesting the TeaCard, data will be processed for the time necessary to comply with loyalty promotions and purchase volumes, as well as to be able to continue informing you of our commercial offers, associated with the possession of the aforementioned card.

With regard to the data provided for the supply of our products, such data will be kept for the time necessary to fulfil the purchase orders made, plus a reasonable interval of five years in order to deal with any contractual claims.

Should personal data have been provided within the framework of a recruitment process, should you not be finally selected, such data will be deleted immediately, without us keeping anything. This is the case unless you expressly authorise us to keep such data for a reasonable interval of no more than one year, at the time of sending us your CV.


The data processed to fulfil purchase orders for our products are necessary to comply with the relevant purchase agreement, referred to in the previous sections. If we are not able to process your data, we will be unable to fulfil our delivery and other obligations arising from the execution of the relevant purchase agreement.

In turn, the legitimisation to process data provided to obtain the TeaCard is your express consent to receive this card. Accordingly, to be able to offer and provide you with progressive discounts for the purchase of our products over time, we must receive your express permission.

Finally, in the case of personal data provided by sending your CV, legitimisation complies with the legitimate interest of the person responsible for the file to be able to receive offers from people in active search of work who may be of interest to them.


No, it is not East West Company Spain, S.L.’s intention to communicate or hand over your personal data to any party other than this company. Nevertheless, it may occur that, in order to establish a legal or regulatory provision, East West Company Spain, S.L. must communicate your data to a judicial, police or administrative authority, among other potential recipients.

Nevertheless, please bear in mind that in the event of purchases via our website, we do disclose data derived from your browsing to Flyer Tech, S.r.l. This is so that this company, through its own website, is able to send you commercial offers for products and/or services from other companies that may be of interest to you. Such products and/or services are linked to industries such as beauty, health, sports and entertainment, among others. For more information, please consult the web page

East West Company Spain S.L. entrusts Marketing Activo Inteligente S.L, with NIF tax identification number:  B-73752081 and address C/Rafael Alberti 46, San Javier (Murcia, España), as controller, the personal data necessary to provide the service which is specified below:

Processing will consist of marketing and communications, as well as the management of the database generated by the forms on the teashop.COM website to sign up to receive news and promotions. This database is registered on the MailChimp newsletters sending platform.

Similarly, we inform you that the information obtained from the use of cookies on our website (take a look at our website https://teashop.COM/shop/es/politica-cookies) will be transferred to the Criteo Retargeting platform. These web servers will be able to automatically detect the IP address and the number of the domain utilised by users.

An IP address is a number assigned automatically to a computer when it is connected to the Internet. This information allows for the subsequent processing of data with the aim of obtaining exclusively statistical measurements that allow for the number of visitors to the website, visitor orders and access points, etc., to be known.


Of course, the law grants you various rights in relation to the processing of your personal data. Such rights are as follows:

· Right to request access to your personal data.
· Right to request their correction or removal.
· Right to request the limitation of their processing.
· Right to object to their processing, and
· Right to the transferability of the data in question.

Such rights may be exercised in various ways:

· By sending written notice to the data controller’s address (review previous point xx, please).
· By sending an e-mail to the address
· By phoning the number +39 934 342 660. 

In any of these cases, and in order to correctly preserve your personal data, please note that we must confirm your identity, whether asking you for ID or for confirmation of some of your personal data.

Similarly, please bear in mind that you may make a complaint to the Spanish Data Protection Agency in relation to the exercise of your rights indicated above, should you feel that we have not provided a proper response to your request.


In compliance with the Law of Services of the Information Society and Electronic Commerce 34/2002 of 11 July (LSSICE) and General Regulation of data protection implementing the Data Protection Act, we inform:

The terms and conditions listed below (the "Terms") govern the access and use of each and every Web pages found under the domain "teashop.COM" and their subdomains and subdirectories (the " Website ") owned by East West Company Spain SL (TEA SHOP), trading company established in Travessera de Gracia 122, low, 08012 Barcelona, is indefinite under public deed and registered at the Companies Registry the province of Barcelona, Volume 20978, Sheet No. B-14899, Folio 213, entry 1 and CIF No. B-59341883.

Website Access to and use of its content and services implies full and unreserved General Conditions set out below. If you decide not to accept the current conditions should refrain from accessing the Website and / or use the content and / or services available therein.


The object of the present conditions govern access and use the Website. TEA SHOP reserves the right to modify at any time and without notice, presentation and configuration of the Website and the Content and Services incorporated therein. You acknowledge and agree that at any time TEA SHOP can disrupt, disable and/or remove any Content and/or services that are integrated into the Website.


Through TEA SHOP web, it gives users access to various information about the products it sells, as defined in the corresponding modules of products, sales formats are also described, and always subject to availability of stock of these products.

Similarly, users can access content information about tea, and accessories for this product or similar products of the kind of herbalism.


The Website may include information or content provided by sources other than TEA SHOP, including the users of the Website. TEA SHOP neither guarantees nor accept responsibility for the accuracy, completeness, accuracy of such information and / or content, including any situation in which there are elements defamatory, offensive or illicit.

In any case, without prejudice to the foregoing, remittal by third parties of information and / or content to the public access sections of this Website by electronic mail or other means, imply the granting in favor of TEA Shop for a non-exclusive, unlimited in time, global and free of charge to reproduce, store, edit, modify, publish, include in databases, publicly display, transmit, display, distribute, perform, or otherwise commercially exploit, in whole or in part, such information or content owned by the user on the Website in any form or by any means or technology.

You acknowledge and agree that TEA SHOP may preserve and disclose the information it stores or places to third parties on the Website if it is:

· Required to do so by the authorities and agencies.
· Need to enforce the General Conditions and / or Conditions.
· Desirable or necessary to contest claims relating to violation or infringement of rights.
· Desirable or necessary to protect the legitimate interests of TEA SHOP, its users and the general public.


TEA SHOP may be required for access to certain content and / or Services to send a registration form. The user, in this case, please provide the requested information. In connection with the registration process, the user agrees:

· Facilitate true, accurate and complete information about their identity and
· Update the registration data so that they remain true, accurate and complete.

The user undertakes to make diligent use of your username and password and keep in confidentiality. It will be the sole responsibility of maintaining the confidentiality of your username and password, assuming that any and all activities are conducted or take place through the use of them.

The user can cancel and deactivate your registration at any time using your username and password. You acknowledge and agree that TEA SHOP reserves the right to cancel any inactive records for a period of time not to be reasonable.


In relation to the personal data that you have provided us with to fulfil the agreement for the purchase of our products, and without prejudice to the general information supplied on this website, please bear in mind that your personal data will be communicated to the Italian company Flyer Tech, S.r.l., with registered office in Via San Donato 82, 40127 Bologna, Italy, whose tax identification number is 03494761202, and whose e-mail address is

The purpose of this communication is for you to be able to receive commercial offers from other manufacturers regarding their products, in case they are of interest to you. They are products of a similar nature to those of Tea Shop, which are offered via Internet through personalised commercial communications, on the basis of analyses of profiles for purchases that you have made.

Please bear in mind that from the information we hold, your data communicated to Flyer Tech, S.r.l. are deleted every (30) days, in accordance with its policy on the use of cookies.

Not only do you have the rights mentioned in the general information message on data processing, but you can also revoke your consent to this communication at any time by sending an e-mail to, stating your desire to unsubscribe from this service.


Certain information included in the TEA SHOP web has been provided by third parties, or obtained from sources unrelated to TEA SHOP. TEA SHOP is not responsible for the content or accuracy of the errors that may result from such information.

Within the Web may be links (links) to other websites for which TEA SHOP does not control the content and not responsible. TEA SHOP likewise not responsible for the technical availability of the web pages that users access through their site.

User assumes sole responsibility for damage or injury, if any, arising from access to such content as well as any other loss or damage caused to your computer system by any material downloaded or otherwise obtained through the use of services or for any loss of data due to download such material.

Also, TEA SHOP is not responsible for any damages arising from violations of any user that affect the rights of another user, or third parties, including copyrights, trademarks, patents, confidential information and any other proprietary right intellectual.

TEA SHOP is not responsible for damages caused to the user in case of impossibility of providing the services covered by these general conditions of use in cases of force majeure, acts of God or other causes not attributable to it. TEA SHOP will not be responsible for the improper use of the service due to maintenance work, or a faulty configuration of the user's computer, or insufficient capacity to support systems required for the use of the services offered.


These Terms and Conditions of Use, the relationship existing between TEA SHOP and the User with regard to them, as well as any issues that may emerge from their access and/or use thereof, shall be understood as being governed and construed in accordance with Spanish legislation. They shall be settled before the competent courts and tribunals.

In the event that the user reside outside Spain, TEA SHOP and the user shall submit, expressly waiving any other jurisdiction, the Courts and Tribunals in the Kingdom of Spain.

Your data will be added to a file under the responsibility of TEA SHOP in order to manage the processing and execution of your order. If you provided your express consent previously, we will use your e-mail address in order to send commercial communications. You can unsubscribe from these at any time.

If you provided your express consent previously, we will use your e-mail address in order to send commercial communications. You can unsubscribe from these at any time.