Cookies Policy

TEA SHOP COOKIES POLICY

Based on the General Data Protection Regulation (GDPR); Law 3/2018 on Data Protection (LOPD); Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSI) and other applicable regulations, EAST WEST COMPANY, SL (hereinafter, "TEA SHOP") as a service provider, informs you, as a user of the website, the use of cookies within the site itself. TEA SHOP makes this Cookies Policy available with reference to the Website operated under the domain www.teashop.com (hereinafter "the Website").


1. WHAT ARE COOKIES AND HOW DO THEY WORK?

Las cookies son pequeños archivos de texto de tipo informativo que las páginas web pueden utilizar para hacer más eficiente la experiencia y navegación del usuario. Estas cookies se instalan en el ordenador de quien acceda al Sitio Web desde cualquier protocolo de comunicación (en adelante, «el Usuario»).

En ciertas ocasiones, las cookies recogen y tratan datos personales del Usuario, por eso el RGPD las describe como un tipo de “identificador en lĂ­nea”. Asimismo, existen otras tecnologĂ­as similares de almacenamiento de informaciĂłn (scripts, pixeles de seguimiento u otros complementos) que cumplen la misma finalidad que las cookies. 


2. HOW LONG DO COOKIES STAY INSTALLED?

As a general rule, the duration of cookies depends on their purpose, but in any case, they will be kept for a specified, proportionate and limited period in relation to their exact purpose. The length of time the cookies remain installed on your browser dictates whether they are classified as persistent cookies or session cookies.


3. COOKIES TYPE

Cookies are placed into different categories depending on various factors, which are explained in the table below However, it is possible that the same cookie can be found in several categories:

Cookies by duration

Session cookies

These are the cookies that expire when you leave the website, at which point the cookies are removed from your browser. These cookies are used to track your actions on the website while browsing.

Persistent cookies

These cookies remain stored once you leave the website, for a relatively prolonged period of time, and depending on the purpose of each cookie. For example, persistent cookies allow the user to remember their preferences to keep them saved the next time they access the website.

Cookies by origin

Own cookies

Those that are sent to the User's device from the Website managed by TEA SHOP.

Third party cookies

Those that are sent to the User's device from services or providers that are external to the Website managed by TEA SHOP.

Cookies by purpose

Security cookies

Security cookies help detect suspicious or fraudulent activities and guarantee and support the security and functionality of the Website.

Personalisation or preference cookies

Preference or personalisation cookies allow the website to remember information that changes the way the page behaves or the way it looks, such as your preferred language or the region from which you access the website.

Analysis or statistical cookies

Analysis cookies show the browsing habits and behaviour of the User with respect to the Website, so that it can optimise its service and user experience efficiently.

Advertising, compartment advertising

Marketing cookies are used to track website visitors. The purpose is to display “personalised” ads for the individual user and therefore make it more useful to publishers and third-party advertisers.

4. TYPES OF COOKIES USED ON TEA SHOP'S WEBSITE

In accordance with the aforementioned information, the Website uses cookies to facilitate and optimise the User's navigation, as well as to authenticate or identify them when accessing the contracted services. Specifically, the following are used:
4.1. Own cookies:
• Technical or strictly necessary cookies:  As a User of TEA SHOP’s website, you must accept this cookie to allow the service to keep running. They are strictly necessary to facilitate your navigation on our Website, as well as ensuring that the content is loaded efficiently on your device.
4.2. Third-party cookies
Browsing through the Website may lead to the User being offered a link to another website or to an application or social media website. Below, the entities other than TEA SHOP that use cookies on the Website, as well as their purposes:
• Social Network Cookies: In the case of the TEA SHOP page, third-party cookies are used so that users can share the content of the website and its features on social networks, specifically Facebook. 
• Technical cookies for measuring traffic on Internet Portals: TEA SHOPuses cookies from Hotjar, Bluestock and Google Analytics to collect statistical data on user activity on the website in question, and thus to improve the services provided to users. These cookies allow user traffic to be analyzed by generating a user ID that is used to measure how many times a Website is visited by a specific user. Likewise, it records when was the first and last time you visited said Website, when a session has ended, as well as the territorial origin of the user through the IP.
LIST OF COOKIES ACCORDING TO ISSUER

Owner

Cookie

Purpose

Time period

Teashop.com

addtl_consent

This cookie remembers the consents and permissions that you enable the first time you visit our website.

1 year

Teashop.com

euconsent-v2

This cookie remembers the consents and permissions that you enable the first time you visit our website.

13 months

Teashop.com

__smToken

 

This cookie is used to differentiate the users who have been shown some of the features of our website.

1 year

Teashop.com

_hjid

This cookie is set when the User first arrives at a page using  Hotjar script and is used to preserve user identification.

1 year

Teashop.com

_bkrmku

This cookie is used to remember the products you select and put in your basket.

10 years

Teashop.com

_bkrmk

This cookie is used to remember the products you select and put in your basket.

1 day

Teashop.com

oct8ne-active-tab-id

This cookie identifies the tab on which the Oct8ne live chat is active.

Session

Teashop.com

oct8ne-first-enter

This cookie is necessary to guarantee the perfect functioning of the Oct8ne live chat.

Session

Teashop.com

__qca

This cookie records and analyses the audience figures of the website.

1 year and one month

Teashop.com

cfid and CFTOKEN, cftoken and CFID

This cookie, used in conjunction with the CFTOKEN cookie and those named with the CF prefix, allow the server to identify the user and navigate the web page.

Do not expire (30 years)

Teashop.com

_gcl_au

This cookie is used by Google AdSense to experiment with advertising efficiency on websites that use its services.

3 months

Teashop.com

LANGUAGEID

This cookie manages the language of the online store.

1 hour

Teashop.com

__smVID

This cookie is necessary for you to be able to register on our page.

1 month

Teashop.com

_fbp

This cookie is used by Facebook to offer a series of advertising products such as real-time offers from third-party advertisers.

3 months

Teashop.com

_bkrmk

This cookie remembers and recommends the product pages that users visit.

1 day

Teashop.com

SOK7

 

14 years

Teashop.com

_gid

Cookie used to identify and distinguish between users for analytical purposes.

1 day

Teashop.com

_ga

Cookie used to identify and distinguish between users, for analytical purposes.

2 years

Teashop.com

_hjTLDTest

This cookie is used to remember the more generic path we should use, instead of the hostname of the page. This is done so that cookies can be shared across subdomains (where applicable). After this check, the cookie is deleted.

Session

Teashop.com

_hjFirstSeen

This cookie is used to detect if it is the first time that the user has browsed the domain.

1 hour

Teashop.com

_ce.s

This cookie tracks a unique visitor session log identifier, by tracking the host and start time.

5 years

Teashop.com

_bklvp_BK-912698444657-1

This cookie allows you to remember previously browsed products on our online store.

3 months



5. CONSENT, CONFIGURATION, DESACTIVATION AND ELIMINATION OF COOKIES

When you visit our website for the first time, we will show you a pop-up window with an explanation about cookies. As soon as you click "Accept", you agree that we use the categories of cookies and plugins described in this Cookies Policy.
You can modify cookie settings at any time here. In this way, you can change your privacy preferences, activating or deactivating each type of cookie.
You can disable cookies and / or delete them by revising your browser settings. However, we take this opportunity to warn you that the deactivation of some cookies could cause a slowdown in the connection between TEA SHOP and the user, or make it impossible to offer you certain website features.
Below, we provide you with the links to deactivate cookies using the main browsers: